Customer Service

Our customer service staff are responsible for building strong relationships with our ever-expanding client base. They work on the front line to ensure that every estimate and order is handled professionally and meets the quality expectations of our clients.

Each customer has a primary contact, though all of our CSRs will assist a client. Their responsibilities include:

  • Establishing and building client relationships
  • Efficient order-taking and job analysis
  • Quality Assurance -- final quality check
  • Coordination of files for accuracy in reordering
  • Scheduling pick-up and deliver