Employment Opportunities

We look for many qualities in the individuals we hire — the ability to communicate effectively, a high level of organization, strong interpersonal skills, and so on.

Regardless of an applicant's qualifications, we always look for one attribute in particular — the desire to provide high quality products with excellent customer service. We can train people how to work with clients or run pieces of equipment, but to have a passion for customer service and pride for your work takes a unique individual.

If these are qualities you possess, we're sure you'll find a rewarding career with us. We supply our team with the latest technology, afford them the best training available, and provide every opportunity for growth within our company.

CURRENT OPENINGS

Copy General has been growing annually due to the dynamics of the team we are building. We are in our 30th year as a progressive digital printer—part of an international organization—that handles the business communications needs of our clients. We invest in people, services and technology to make sure that our company remains in the forefront of our industry. Our goal is to make this a place where people want to work and where team members enjoy working.

If one of the career opportunities below is what you are looking for, please e-mail your resume to hr@copygeneral.com or send your resume to:
Human Resources
Copy General Corp.
Mail: 102-G Executive Drive
Sterling, VA 20166
Fax: 571-323-2142
E-mail: hr@copygeneral.com

Please, no phone calls.

Senior Customer Service Representative – Dulles

Copy General, an innovator in providing web-based, high-quality digital printing and marketing services is looking for a seasoned, unflappable CSR. There’s a lot of turmoil in the printing industry and only those firms with a commitment to the future will succeed. Copy General has led the way for decades and continues to do so, with a consistent investment in technology and people.

You must have at least 3-5 years experience in the printing industry working with demanding clients. You know how to write up accurate and detailed job tickets that make it impossible for your colleagues to misunderstand what needs to be done. You know when to seek additional information from the client or your colleagues in order to meet that goal. You become familiar enough with the client to know when an instruction or request seems out of character and to do something about it. You must thrive on working at a fast pace and in producing error free projects. Jobs are typically in production for only 1-48 hours. So, you need to be organized, flexible and think of the workflow.

Aside from years of experience in the printing industry you should also be familiar with computer-based management systems, ours is PrintSmith. Another plus would be experience in job estimating and billing. Excellent communication skills are a given since you will be our primary contact with the client. While specific clients will be assigned to you, you should be prepared to assist any client at any time.

Copy General has made its name because of the exceptional quality of our products and our outstanding service. After more than 30 years, we remain very proud of that tradition.

Copy General offers a complete range of benefits including employer paid health insurance, dental coverage, life insurance, disability insurance, 401(k) plan with company match. More importantly, you’ll have the opportunity to work with the best people in the industry.

Please send your resume to: hr@copygeneral.com. Please, no phone calls.